Last updated: 16 September 2026
We may collect information you provide when creating an account, using our services, contacting support, or interacting with the platform. This may include your name, email address, phone number, business information, account information, and relevant usage data.
We use collected information to operate and improve the platform, provide requested services, maintain account security, process applicable transactions, provide customer support, communicate service-related information, and comply with legal obligations.
Messages and related information processed through WhatsApp integrations may pass through Meta's WhatsApp Business Platform and our systems as necessary to provide the service. Customers are responsible for obtaining appropriate consent and complying with applicable WhatsApp and Meta policies.
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or loss. However, no internet-based service or storage system can guarantee absolute security.
We retain information for as long as reasonably necessary to provide our services, maintain legitimate business records, resolve disputes, enforce agreements, and comply with applicable legal requirements. Eligible deletion requests may be submitted through our support channels.
We may use trusted third-party providers for services such as cloud infrastructure, payments, analytics, messaging delivery, email, and integrations. These providers may process information only as necessary to deliver their respective services and subject to applicable agreements and policies.
We may use essential cookies and similar technologies for authentication, security, preferences, performance, and analytics. Where required, optional tracking technologies may be used with appropriate consent.
Depending on applicable law, you may have rights relating to access, correction, deletion, portability, restriction, or objection to certain processing of your personal information. Requests can be submitted through our official contact channels.
Some service providers or infrastructure used by the platform may process information in countries different from your own. Where applicable, we take reasonable steps to use appropriate safeguards for such processing.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Material updates may be communicated through the website, platform, email, or other appropriate channels.
For privacy-related questions, requests, or concerns, please contact us using the official contact information provided on this website.